Case Studies

Below are a few example case studies for your viewing pleasure, click on each to expand and read more.

• Kirks Couriers

  Company Name: Kirks Couriers

  Industry: Temperature controlled courier service, cold storage facility

  Vehicle Profile: Light commercial

  Tracking Solution: TomTom Work connected navigation

  Details: Job allocation and driver downtime were the main objectives of Kirks Couriers when considering their vehicle tracking options. By installing TomTom Work the two way communication feature with the driver enabled improved routing and despatching thus making a saving in fuel and staff hours. Being able to monitor a drivers downtime has enabled them to make efficiency improvements so that they can offer a quicker and less costly service to their customers.

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  Testimonial: Coming Soon

  Website: www.kirkscouriers.co.uk

• Peter Carter Haulage

  Company Name: Peter Carter Haulage

  Industry: Successful family run business providing a range of both haulage and storage services.

  Vehicle Profile: Range from 44-80 tonnes and include a variety of trailers.

  Tracking Solution: Road Angel Live Track

  Details: The main objectives for Peter Carter Haulage when considering their tracking options were to decrease idling times, allocate jobs in a more efficient manor and the automatic completion of timesheets.  By monitoring and controlling idling times of the vehicles the company has seen a significant reduction in fuel costs.  Staff hours have been better deployed by an increased efficiency in job allocation and the timesheet facility has removed hours of bureaucracy and unnecessary admin costs.

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  Testimonial: Coming Soon

  Website: www.carterhaulage.co.uk

• BSA Regal

  Company Name: BSA Regal

  Industry: Building & service industries

  Vehicle Profile: 32 light commercial vehicles

  Tracking Solution: Road Angel Live Track

  Details: Ensuring our work force of nearly 50 technicians and engineers didn’t fall foul of the “Benefits in Kind” tax for private use of company vehicle. At present £3500 (The onus is on the employer to produce records of such use.) The answer: fit a vehicle tracking solution to automatically record every journey. However with every manufacturer out there claiming to be ‘the best’ ‘the cheapest’ ‘the most efficient’ and not having an in depth knowledge of the industry it was a potential minefield. My initial thought – find someone who does know about these things. Having found “Independent Tracking” and spoken to Tom Dickerson I was amazed at the knowledge, experience and truly independent advice he gave freely to ensure we got the right equipment to meet our requirements. Tom didn’t try and sell me the most expensive package available. He advised on the different options from their list of many manufacturers and we choose Road Angel Fleet. Now we have a system that meets the original brief and has the benefit of giving us all manner of extras we hadn’t even thought of.

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  Testimonial: The true independence of Independent Tracking allows you to feel that you are in control but backed up with their knowledge of the industry you know you are in safe hands. And as for the budget, our savings on fuel, overtime payments and idling times have more than covered the cost of running our Road Angel Live Track system…………..Paul Hicks Compliance Manager

  Website: www.bsa-regal.co.uk

• W’s Transport

  Company Name: W's Transport

  Industry: Haulage & Logistics

  Vehicle Profile: Heavy Goods Vehicles bulk and palleted

  Tracking Solution: Tomtom Connected Navigation

  Details: Easier navigation for drivers and reduced communication costs were the driving factors behind W’s Transport search for a tracking solution, having installed Tomtom Connected Navigation, they have found many more benefits too, knowing exactly where vehicles are at any given moment allows for better allocation of work and also allows the office to notify customers of expected arrival times etc.

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  Testimonial: Knowing some of our drivers had problems navigating with maps etc., was one of the reasons we first looked into tracking, now none of the drivers would be without it, it saves stress, hassle and keeps the office happy too. Amanda Cushing partner

  Website: Coming Soon

• Middletons Aggregates Ltd

  Company Name: Middleton Aggregates

  Industry: Supply of aggregates & plant hire.

  Vehicle Profile: Tipper trucks, heavy plant.

  Tracking Solution: Tomtom connected Navigation

  Details: Needing to be able to ‘see’ where their drivers are, to enable the office to advise customers of arrival times without having to call expensive mobile phones and then having to call the customer back, and being able to monitor their drivers down time is what drove Middleton Aggregates to seek a vehicle tracking system. Then it was a case of finding a company where they would be more than just another number, Independent Tracking are local and able to attend in person when there are any queries, they advise on different reports available as and when needed, and offer the high level of customer service which Middleton Aggregates wanted.

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  Testimonial: Over a short period of time Tom & Dot have established an excellent relationship with us, going the extra mile to deliver our goods and services. I have recommended Independent Tracking to others and will continue to do so. Andrew Simmons, Transport Manager. Middleton Aggregates.

  Website: www.middaggs.co.uk

• Orange Fox Electrical Ltd

  Company Name: Orange Fox Electrical Ltd

  Industry: Electrical Contractor

  Vehicle Profile: Vans

  Tracking Solution: TomTom work

  Details: To enable the office to have accurate start and finish times on site for invoicing purposes

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  Testimonial: Tom and Dot have provided us with a first class service from start to finish. We can now accurately record our employees start and finish times on site and can invoice jobs immediately from the office without waiting for employees timesheets, this enables us to have efficient cash flow through the business. We can also keep an accurate record of employees working time which can be referred to when completing payroll records. The savings we are making will easily cover the purchase and running costs of the equipment . The trackers also help us meet our obligations under The Health and Safety at Work etc Act 1974².

  Website: Electrician Norwich

• Bretts Plumbing & Heating

  Company Name: Bretts Plumbing & Heating

  Industry: Plumbers

  Vehicle Profile: Light Commercials

  Tracking Solution: TomTom Connected Navigation

  Details: Bretts main objectives when looking for a tracking system were to monitor the staff so as to locate the closest operative to the next job or emergency. The company was also keen to assess whether having the TomTom system could result in the reduction of fuel usage and administration tasks. Also being able to monitor driver’s downtime and personal mileage, and to no longer have the need for hand written timesheets.

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  Testimonial: I would have no hesitation in recommending Independent Tracking Ltd. They have gone the extra mile for us to ensure that we have the right system for our business. We are already reaping the benefits in savings on fuel usage, and being able to invoice on completion of work has improved our cash flow too......................Denise Brett, Director Bretts Plumbing & Heating.

  Website: www.brettsplumbingandheating.co.uk

• Cambridge Water plc

  Company Name: Cambridge Water plc

  Industry: Water supply

  Vehicle Profile: A mix of service vans and cars

  Tracking Solution: TomTom Connected Navigation

  Details: Needing to find a solution to the health and safety issues for lone workers was one of the reasons Cambridge Water plc originally looked into vehicle tracking. Once the TomTom Connected Navigation system had been installed they began to see other benefits for their business, including a reduction in fuel usage, a reduction in admin time because the office were now able to access hours worked via the computer so no need for time sheets to be written by staff. Now moving into the realms of being able to send jobs direct to the driver even more benefits are being realised

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  Testimonial: The reason we chose Independent Tracking was their ability to help us find a solution to our issues with Health and Safety for our lone workers. We are extremely happy with the service so far and hope to make more savings within the company as time goes on.

  Website: www.cambridge-water.co.uk

• H & H Video and T.V. Ltd

  Company Name: H & H Video and T.V. Ltd

  Industry: Plasma and LCD repair specialists

  Vehicle Profile: Service vans

  Tracking Solution: TomTom Connected Navigation

  Details: When seeking a tracking system for their company the main drive was to deliver a better service to their customers, using the TomTom Connected Navigation means that jobs can be sent direct to the operative and they are able to communicate direct through the sat nav, along with all the other benefits the company are able to provide a better service and save money at the same time.

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  Testimonial: Since we introduced TomTom Work to our vehicles we have found it to be one of the most valuable additions to our company. It has greatly improved communications between base and engineers in the field enabling us to give our clients and customers faster repair times and updates to the products we repair.

  Website: www.hhvideo.co.uk

• Mattressman Ltd

  Company Name: Mattressman Ltd

  Industry: Distributors of beds and mattresses and furniture

  Vehicle Profile: Commercial LGV

  Tracking Solution: TomTom

  Details: Easier navigation for their drivers, who mainly work alone, was the driving force for a tracking system to be in place. It was also important to know where the drivers are at a given time so as to provide a better service to the customer, giving more accurate arrival times. Having the TomTom system in place means all of these things can be monitored plus a lot more, saving the company time and money.

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  Testimonial: "We have found the products and support from Independent Tracking to be consistently excellent and look forward to a long and successful relationship with them as we expand."

  Website: www.mattressman.co.uk

• Secker & Sons (Norwich) Ltd

  Company Name: Secker & Sons (Norwich) Ltd

  Industry: Shop Fitting, Refrigeration & Air Conditioning

  Vehicle Profile: Light commercial vehicles

  Tracking Solution: TomTom Connected Navigation

  Details: Unhappy with their previous tracking company, Secker & Sons sought a company who cared about their customers, who offered a solution which could help with Job allocation and provide cost effective communication with their drivers. By installing TomTom connected in their fleet they are now saving time by being able to allocate direct, and are also finding other benefits such as reduced travelling times because the drivers are using their Satellite navigation to select the best route to jobs, using the system has also reduced the need for staff filling in time sheets too, creating yet another saving.

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  Testimonial: TomTom Works has allowed us to send orders and messages direct to our engineers (No messaging charges). Being able to see that calls have been accepted, acted upon, and completed allows the allocation of our work load to be made much more faster and efficently. The tracking system gives an up to-date view of where our vehicles are at all times. With reports available of all journeys even down to harsh braking! ! Tom and Dot have given 1st class service from our intial enquiry through to installation & commissioning. A Big Thank You to all at Independent Tracking.

  Website: www.seckers.com

• PDI Utilities

  Company Name: PDI Utilities

  Industry: Utilities Infrastructure Specialists

  Vehicle Profile: Light Commercials

  Tracking Solution: Road Angel

  Details: When seeking a tracking system PDI as a company wanted to be able to locate the closest operative to a certain job so as to be able to manage their business better.

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  Testimonial: For the past six months Independent Tracking have supplied us with their tracker service for our fleet of light commercial vehicles. The online live tracking and scheduled emailed reports work perfectly, giving us all the information we need when we need it. Any questions we have are answered quickly and professionally by their friendly staff. We have been able to tailor I.T. services to suit our needs, financially and technically and would recommend any business looking for a solution to their tracking requirements to consider Independent Tracking.
  In short, Independent Tracking provide us with an excellent product, delivered with a high level of customer focus, at competitive rates.

  Website: www.pdiutilities.co.uk